Meta Tech ProviderVerified business · WhatsApp, Instagram, MessengerVerified businessMagnitude answers your customers on every channel from your real catalog, prices and policies. In 9 seconds, day and night, and it hands off to your team the moment it matters.
14-day free trial · No credit card · Live in hours
Animated demo of the Magnitude AI inbox, with messages arriving from WhatsApp, Instagram and Messenger. The agent checks the catalog and its rules, sends a product with its checkout link, passes a delivery slot request to the team, and hands a refund to a teammate.
Trusted by teams in retail, hospitality and services
On the channels your customers use, powered by the leading AI models
OpenAI
Claude
Gemini
AirtableIt answers in 9 seconds, recommends and sells from your catalog, and hands over to your team when it should. You set the rules.
On WhatsApp, a customer asks whether the navy jacket is available in M for Friday. Nine seconds later the agent replies with a photo of the jacket, 4 in stock in size M, express delivery on Thursday and a button to reserve.
Channels
WhatsApp, Instagram, Messenger, email and your website feed the same agent, trained once, with one memory of every customer. What comes out is work done, not a canned reply.
See all integrationsThe platform
Not a chatbot bolted onto a help center. An agent wired into your catalog, your rules and your team, with every behavior a setting you control.
In the same reply, the agent qualifies the lead, values the deal, sets priority, then resolves or hands off to the right person by name.
See the agentMessenger, Instagram, WhatsApp, email and your website: one agent, trained in a visual editor, published with version history.
The brainOne unified inbox, one-click takeover. Photos and voice notes land in the same thread as the text.
The shared inboxDocuments and live data: catalog, stock, pricing. Every answer cites its source; what it cannot find, it says so.
The knowledge baseDeal stage and value updated live, pipeline, and, as options, email campaigns and automated satisfaction surveys.
The dashboardA test lab scores every reply against your real past conversations before it goes live. A dashboard measures what happens next.
Publish and versionAfter one month
Averages across published workspaces; median for the first reply.
ROI calculator
Your conversations, your average order, your conversion rate: set your numbers and watch the result move.
Your sales
Across every channel: WhatsApp, Instagram, Messenger, email, website.
The share of conversations that end in a sale today.
Answered after more than an hour, at night, on the weekend, or never.
Your team
What the agent can bring back
$74,100a year
that is $6,175 a month
45more sales a month
1,275conversations resolved without your team, every month
An estimate, not a promise: it starts from your numbers and the published average of 85% of conversations resolved without a human. It adds nothing on the conversations you already answer, and does not deduct Magnitude’s price, which depends on your channels and volume.
Step by step
A late-night message on Instagram. Play it through and stop on any step: what the agent looks up, what it records, and the moment it hands over to a person.
In production
Order tracking, sizing, returns, quotes, bookings, the angry ones. Each answered from your data, each ending somewhere useful.
The difference
A script only knows what someone anticipated. An agent wired to your tools goes and finds the answer, then acts on it.
My order was due yesterday. I travel on Thursday.
I understand your concern about your order. For any delivery question, please check our Order Tracking page or contact customer service.
The customer writes again, or leaves.
Magnitude agentYour parcel has been held at the regional depot since last night. The carrier is rebooking it for Wednesday before 1pm, so ahead of your trip. If it moves again, reply here and I will check with the carrier straight away.
Resolved, no ticket.
Magnitude AI is an AI customer messaging platform. It connects an AI agent to WhatsApp, Instagram, Messenger, email and your website chat, and brings every conversation into one inbox for your team.
It is a commercial product for small and medium businesses, not to be confused with the open-source projects that share the name.
A chatbot follows a decision tree and matches keywords. The Magnitude agent reasons over your own material, queries your live data so a price or an availability is correct when it answers, takes actions such as reserving or quoting, and hands off to a person when the case calls for it.
WhatsApp, Instagram, Messenger, email and your website chat. Conversations from all five land in the same inbox, with the customer’s history whichever channel they used last time.
On a dispute, a refund or real frustration, it stops, summarizes, and hands the conversation to the right teammate by name, in the same thread. The AI pauses while your teammate is in the conversation.
Yes. A sandbox in the editor lets you talk to the agent yourself, and a test lab scores its replies against your real past conversations before you publish. Every version is kept, so you can roll back.
Hours for a straightforward agent, a few weeks for a full deployment with your data connected live. No development work is required.
English and French with no configuration, Arabic where a deployment calls for it. The agent replies in the customer’s language, not the one you set up.
Pricing depends on your channels and volume and is agreed with you. Every workspace starts with a 14-day free trial that asks for no card.
Create your agent, connect a channel, let it run. Fourteen-day free trial.
No credit card · Live in hours, no code
