NewWhatsApp, Instagram, Messenger and your data, in one agent.All your channels, one agent.See how

The AI that answers,
that sells, that resolves.that resolves.that rebooks.that recovers.that closes.

An agent trained on your catalog and your knowledge answers your customers across every channel, in 9 seconds, day and night. Your team stays in control.

Start for free →Watch the demo →

14-day free trial.

Measured results
9 sMedian reply
100%Messages handled
24/7Day and night
+27%Sales conversion
Trusted by
17
Conversations30
All 95Unread 17Handoff 4Resolved 5
Sofia Morettijust nowHi! Do you have the blue t-shirt in M?Qualified2
Liam Carter2 minCan I change the delivery date?Qualified
Amine B.5 minMy order hasn't arrived, it's been 5 days…New lead1
Fatma Z.12 minDo you provide quotes for 40 units?Qualified
Chloé D.18 minI'd rather speak to someone…Handoff Sarah
Marc O.26 min✓ Perfect, thanks so much!Customer
Lisa R.32 minDo you ship internationally?New lead
Kenza B.40 minIs the tote bag still available?Qualified
Omar T.1 hThanks for following up 🙏Customer
No conversations yet
Connect a channel to start receiving your first messages.
Sofia Moretti Messenger · Qualified
✦ AI
Your conversations, right here
As soon as a channel is connected, every message lands in this thread.
Today
Hi! Do you have the blue t-shirt in M? And how long does delivery take?
No reply No agent is active: handle it manually, or create an agent to automate it.
✦ The AI moved this lead to "Qualified"
✦ Aria · Sales agent · replied in 8s
Hi Sofia! Yes, the blue t-shirt is in stock in M, delivered within 48h. Free returns within 30 days. Shall I reserve one for you?
Sources: live catalog · policies.pdf
Blue t-shirt · M
In stock
Reserve
The AI agent is handling this conversation
ReplyPrivate note
Write your message…
Sofia Moretti Messenger
QualifiedNew lead⌄
detected
None⌄
Sales⌄
● High⌄
+ Add a label
AgentAria · Sales
Last activityjust now
Contact record
Status, value, history: all the context in one place.
ChannelsConnect your messaging apps
Instagram
Reply to DMs and comments.
Connect
Messenger
Engage your customers on Facebook.
Connect✓ Connected
WhatsApp
Your customers' favorite channel.
Connect
Email
Centralize all your emails.
Connect
Website
A chat widget on your site.
Connect
New agentTrain it like an employee● Draft
Aria
SalesSupportBooking
Product catalog
Knowledge base
Update the CRM
Handoff to a human
Catalog · AirtableStock · SheetsConnect
Live previewTest it before it talks to a real customer Live
Sandbox
Hi, is the blue t-shirt available in M?
Yes! In stock in M. Here it is:
Blue t-shirt · M
In stock
Reserve
Lead status → Qualified
Estimated value → recorded
Type like a customer…

See Magnitude in action

A quick tour of your inbox: how the agent replies, qualifies your leads, and hands off to your team. No account required.

That's Magnitude.

From an empty inbox to a resolved conversation, without lifting a finger. Ready to try it on your own channels?

Start for free

1 / 13
The platform

Six pillars. One agent.

Each pillar earns its own page; here is the essential, in a single read.

01

Agents that act

In the same reply, the agent qualifies the lead, values the deal, sets priority, resolves or hands off to the right person by name. Every behavior is a toggle.

See the agent
02

One brain, every channel

Messenger, Instagram, WhatsApp, email and your website: one agent, trained in a visual editor, published with version history.

The brain
03

AI and humans, one team

One unified inbox, one-click takeover. The agent sees photos and listens to voice notes.

The shared inbox
04

Grounded knowledge

Documents and live data: catalog, stock, pricing. Every answer cites its source; nothing is invented.

The knowledge base
05

A CRM that fills itself in

Deal stage and value updated live, pipeline, email campaigns, automated satisfaction surveys.

The dashboard
06

Proof, before you publish

A test lab scores every reply against your real past conversations before it goes live. A dashboard measures what happens next.

Publish and version

See the full platform →

How it works

From an empty inbox to a resolved conversation, in three steps.

01

Connect your channels

Messenger, Instagram, WhatsApp, email, your website: a guided wizard and one-click Meta OAuth.

02

Train the agent

Its role, its skills, its data sources. Test it in the sandbox, then publish a version you can roll back.

03

Resolve, continuously

The agent qualifies, resolves or hands off to the right person, day and night. Your team takes over whenever it wants.

The same minute, with Magnitude

Watch the agent work.

Start the demo. You'll follow the agent step by step, one instruction at a time.
01 / 06

It finds the right product

A live search across your catalog.

02 / 06

It knows your rules

Answers from your knowledge, and cites its source.

03 / 06

It captures the lead

Qualifies the intent and puts a value on it in the CRM.

04 / 06

It hands off

Transfers to the right person, in the same thread.

05 / 06

You take over

Private note, manual message: you stay in control.

06 / 06

Everything is measured

Every exchange feeds your dashboard.

Sofia Moretti Instagram · 23:47
Hi! I'm looking for a blue t-shirt in size M, do you have that?
Aria is searching your catalog…
✦ Aria
Yes! The blue t-shirt is available in M. Here it is:
Blue t-shirt
Blue t-shirt · M
In stock
Reserve
And if it doesn't fit, can I return it?
Aria is checking your knowledge…
✦ Aria
Of course: free returns within 30 days, full refund. It's risk-free.
policies.pdf · §Returns
Perfect, I'll take it!
Aria is updating your CRM…
✦ Aria
Excellent choice! I'll set up the payment for you right away.
✦ Lead updated by the AI · New → Qualified
Oh… my card is declined, the payment won't go through 😕
⚠ Payment failed · the agent hands off to a human
✦ Conversation transferred to Sarah · Sales · the AI pauses
Sarah is writing a reply…
SarahOperator · Sales
Hi Sofia, this is Sarah 👋 I'll sort this out right away.
SarahManual message
Here's a secure payment link, valid for 24h: pay.magnitude.co/sofia
It's paid, thank you so much! 🙏
Resolved · sale closed
Write a message…
Sale closed.
The agent handles it, your team stays in control when it's needed.
Ready to see it on your channels?
Start for free →
Analyzing the catalog…Best match
Black t-shirt · MIn stock
Blue sneakersIn stock
SelectedBlue t-shirt · MIn stock
Knowledge base
Return policy
Product FAQ
Sizing guide
Customer record · CRM
✦ Updated by the agent
StageQualified
ProductBlue t-shirt · M
Handoff to the team
Sarah Sales · online
ReasonPayment failed
✦ AI paused · Sarah is in control
You, live
Private note
Regular customer, direct Stripe link.
Manual message sent
Performance
92%resolved
9sresponse
This conversationResolved
What actually gets resolved

The messages your customers send every day.

Not intents, not scenarios. These are the exchanges the agent closes on its own, and the exact moment it hands over.

WhatsApp

Where is my order

The agent pulls the tracking from the carrier and gives a date, not a number.

Hi, my order was due yesterday and nothing has arrived9:47pm
Maison Zeryab· AI AgentI can see parcel 4402-B, it left our warehouse on Tuesday. The carrier now has it reaching you tomorrow before 1pm. Here is the tracking link, and I will flag it if it slips again.9:47pm

Resolved, no ticket

Instagram

Do you have it in my size

Wired to your catalog, it answers on real stock rather than a frozen product page.

is the beige trench still there in M?
Atelier Nord· AI AgentYes, 3 left in beige M. The L sold out this morning. I can hold one for 24 hours, or send you a direct link to order it now.

Cart created

Email

Returns and exchanges

It finds the order, applies your policy and starts the return inside the conversation.

The chair arrived with a cracked leg. I would like an exchange.
Atelier Verdon· AI AgentSorry about that. Order from 12 August, still inside your 30 days. I have started an exchange on the same model and the return label is on its way to your inbox. The carrier collects Thursday.

Label sent

Website chat

Quote requests

It qualifies the job, prices what it can price, and hands the rest to your rep.

I need 40 chairs for a restaurant, with delivery.
Atelier Verdon· AI AgentAt 40 units you are on our trade rate: $118 each on the Linden model, delivery included above 20. I am handing the exact lead time to Mehdi, he will come back to you this morning.

Qualified lead

Messenger

Bookings and appointments

It reads your availability, offers a slot, and puts the booking in your calendar.

a table for 6 on Saturday night, around 8
Royal Azur· AI AgentSaturday at 8 is full. I have 7:15 or 9:30 on the terrace. Which one shall I hold? It confirms straight away and you get a reminder the day before.

Booking confirmed

WhatsApp

Handing over to a person

On a dispute or real frustration it stops, summarises, and wakes the right person.

This is the third time I have called. I want a full refund.
Maison Zeryab· AI AgentUnderstood, and I am not going to make you repeat it a fourth time. I am handing this to Sarah with the full history of all three conversations. She will reply within 10 minutes.

Handed over with context

See it by sector
WhatsAppInstagramMessengerEmailWebsite

Not just a chatbot.
Where your customers already write.

See the integrations
What changes

Teams that stopped sorting messages.

We went from manually handling every customer message to having AI resolve 87% of inquiries automatically. Our team now dedicates its time to cases that truly require human expertise.
InterboisFurniture and interiors
87%of inquiries resolved by AI< 3saverage response time-40%team workload
Read the case study →
After one month

Faster replies. Fewer things missed. Lower spend.

92%
conversations resolved without a human
9s
median first reply, day and night
128 h
of operator time saved per month
26×
faster than a human agent

Averages across ecommerce, hospitality, and services workspaces.

While you were reading this,
a customer was waiting for an answer.

Create your agent, connect a channel, let it run. 14-day free trial.

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